Return Policy

If you need to return or exchange products from your order, contact our team first. Returns need to be reviewed and authorized before goods are shipped back, so we can make sure your request is handled correctly and quickly.

When you reach out, please include your order details, the products you'd like to return, the reason for the return, and the condition the products are in. This helps us resolve your request in a single conversation whenever possible.

Return requests are reviewed case by case. Products should generally be in their original, unopened packaging. Some products may not be eligible for return depending on their nature or condition — if so, we'll let you know when we review your request.

If your order arrives damaged or contains the wrong items, contact us promptly with your order details and photos of what you received. We'll work with you to make it right with a replacement or another resolution we agree on together.

For anything about a return, email sales@lfaent.com.